2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. Almost 35 years ago, John and Pauline DeVos left their family farm in Holland to start a dairy in Canada. Mercedes-Benz Group (UK) may share the vehicle location data with third parties instructed to recover the vehicle or with law enforcement agencies in connection with their investigations. 4. Mercedes-Benz cars are known for their exceptional reliability and quality. 25 th to 36 th month/65,000 km from first registration. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. c. For other purposes (e.g. This information may be supplied to other organisations by CRAs. It will be used to prevent fraud and money-laundering and to verify your identity. The terms of use for the Central Registration Service contain special data protection provisions. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the financial services you have requested, or we may cease to provide existing services to you. Some web pages of Mercedes-Benz Group AG also contain material which is subject to the copyright of those who made it available. Please keep these circumstances in mind before you click on a link or activate a social plugin, thereby causing your data to be transferred. To exercise your data protection rights, please contact us using the contact details below. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. The prices are recommended retail prices for our authorised dealers. We use the personal information collected during your visit to any of our websites to make using them as convenient as possible for you and to protect our IT systems against attacks and other unlawful activities. Providing warranty conditions have been followed, and any unexpired warranty may be transferred to new owners of your vehicle. Warranty is an obligation imposed by law upon the manufacturer of a product. During the term of the financing agreement, for the purposes of (further) developing risk instruments and reporting, pseudonymous information about your payment history will be processed. If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Group AG and/or a local authorized dealer for the relevant product, for information of current details in your locality. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Group Internet sites are all subject to Copyright and other intellectual property protection. to tailor marketing communications or send targeted marketing messages via social media and other third party platforms; for the prevention of fraud and other criminal activities; to undertake credit checks for finance; for the processing of your personal data for the purposes of (further) development of risk instruments and the related reporting by the market and Mercedes-Benz Mobility AG as joint controllers. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. 1) Wear & tear items (e.g. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. Refusal on the part of a customer to have rectification performed promptly. Browse Our New Inventory Contact Us Mercedes-Benz Extended Warranty Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. All Rights Reserved. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. *In the UAE a warranty booklet is available with each vehicle sold, detailing the full terms and conditions of our warranty guidelines. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. MBFS takes your privacy seriously. If you are making a joint application, or inform us that you have a spouse, partner or financial associate, we will link your records together. Prices are current at the time of publication an subject to change without notice. Those terms of use can be found on the registration pages of affiliated websites and applications. In the process, random identifiers (so-called cookie IDs) are used which are not brought into connection with your name, your address or similar information, even if this information is known to us (e.g. Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose(s), as out under How we use your personal information in Section 4, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. Our websites may also contain third-party offers. When the above technologies are used, cookies on our websites and (in the case of retargeting) on the websites of others register your interest in our products and services. You have the right to complain to the Information Commissioners Office (ICO) if you are concerned about the way we have processed your personal information. 6, , clause No. from an existing contractual relationship), unless you have consented to this. HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR. They may use your personal information in the ways set out in How we use your personal information in Section 4, in connection with products and services that complement our own range of products and services, for example finance or insurance products. 8.5 Objecting to our use of your personal information and automated decisions made about you. o Mercedes-Benz UK Companies have the right at any time to audit suppliers for compliance against the sustainability clause. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on our website, whichever is the earlier. As part of the processing of your personal data, decisions may be made by automated means. Copyright 2023 Mercedes-Benz Egypt S.A.E. Model Type: C-Class [203] Estate. Ten years and 80 cows later, the DeVos family moved again, this time to the Texas Colours may differ slightly from those shown on the website, owing to technical limitations. Warranty Period The Limited Warranty covers 12 months and unlimited mileage from the date of purchase. 3.1 We may collect and process the following personal information about you: Personal information you give to us: This is information about you that you give to us by entering information via our websites or our social media pages or by corresponding with us by phone, email or otherwise and is provided entirely voluntarily. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with very limited functionality. If you have a user account with that network and are logged in at the moment you activate the plugin, the network will be able to detect your visit to our websites and assign it to your user account. b. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. 3.4 If telematics software is installed in the vehicle, the vehicle manufacturer or telematics services provider may share vehicle location data with Mercedes-Benz Group (UK) in order to satisfy internal asset audit requirements or retake possession of the vehicle if it reasonably suspects that the vehicle has been abandoned (or that you have otherwise breached any term of an agreement with Mercedes-Benz Group (UK)) and you do not respond satisfactorily despite attempts to contact you or if the data is requested by law enforcement agencies. Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings. Please note that, for technical reasons, an opt-out cookie affects only the browser in which it has been installed. 25 th to 48 th month/85,000 km from first registration. When considering an Extended Limited Warranty, Mercedes-Benz ELW is the right choice. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal information. See the basic, maintenance, powertrain, corrosion, and roadside factory warranties for the 2018 Mercedes-Benz GLC 300. The The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. 13. BOSCH IGNITION PARTS > BOSCH IGNITION COILS. 1.3You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint. Extended Warranty. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz AG ("We") Mercedesstrasse 137 70327 Stuttgart Germany Email: dialog@Mercedes-Benz.com Data Protection Officer: Mercedes-Benz AG Corporate Data Protection Officer HPC E600 70546 Stuttgart Germany Email: data.protection@Mercedes-Benz.com. for general administration including managing your queries, complaints, or claims, and to send service messages to you. We taketechnical and organizational security measures in order to protect your information managed by us from being tampered with, lost, destroyed or accessed by authorized individuals. Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information in Section 4, you may withdraw your consent at any time by contacting us using the details at the end of this policy. WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA. Your personal data is protected by legal rights which are detailed later in this document. a. This information on your actual payment history during the term of the agreement will be paired with the data from the credit checks. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. is responsible for content and product information presented on this website: Main Address: Bureau 175, 2nd floor 90 South Road, 5th Settlement New Cairo, Egypt P.O. Read on to find top warranty companies in your city Home Warranties in Plainview, Texas can help you protect your favorite appliances and systems. You can find out how this works in the browser or de-vice you are using in the manual of the learner. Web/DOM storage and local shared objects can be deleted separately. To identify especially popular areas of our websites, we use the following analysis tools: Google Analytics and Adobe Analytics. When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers Period / Mileage*. b. You can follow this link to opt out of analysis using Adobe Analytics: http://www.adobe.com/gb/privacy/opt-out.html. Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Mercedes-Benz Group Internet sites maintained in different countries around the world. Should a part fail within the twelve (12) month warranty period, DeutschepartsUSA will provide an immediate replacement of the part. To provide information to government bodies or agencies for administration purposes. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. If youd like to opt-out of receiving marketing from a third party after providing your consent, you can do so at any time by contacting the relevant third party directly. All companies within the Mercedes-Benz Group use technical and organisational security measures to protect the personal information supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. Adobe Target, Flashtalking by Simplicity Marketing Limited, Google Search Ad, Google Display & Video 360, Facebook Pixel, Salesforce Data Management Platform, Trade Desk from The Trade Desk Inc. no data is transmitted to the operators of these networks. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal obligations, or insofar as you have consented there to (see section 7). 6. This includes but is not limited to your name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details. b. first aid kit, Tirefitetc. No behavioural or vehicle usage data is shared with Mercedes-Benz Group (UK). Article. Inventory. But just to give you even greater peace of mind, every new Mercedes-Benz car sold through our network also We may use and process your personal information where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including, but not limited to, for the following purposes. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. In particular they do not represent any implied assurance or guarantee concerning the condition, the merchantability, adequacy for a particular purpose or non-infringement of laws and patents. Public information includes: information from the electoral register to help confirm names and addresses, information on County Court Judgments, Scottish Decrees, Bankruptcies, Individual Voluntary Arrangements and Administration Orders. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. Please visit the ICOs website for further details. We will also refer you to Mercedes-Benz's Data Protection Policy: Our Privacy Statement on the use of our websites and the Mercedes-Benz Group AG Data Protection Policy do not apply to your activities on the websites of social networks or other providers that can be accessed using the links on our websites. Your vehicles warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. The main component of the Mercedes warranty is the 4-year/50,000-mile Basic Warranty, which includes bumper-to-bumper and powertrain coverage. Details may be transferred out of the European Economic Area and will at all times be held securely and handled with the utmost care. This protects your personal data to the standard required in the European Economic Area. 2. We will only do so if you have consented to receiving such marketing information directly from us. You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. What is the Mercedes-Benz Warranty? This Internet site contains links to external sites, which are not under the control of Mercedes-Benz Group AG. Thats usually enough for For the purposes of (further) development and reporting, the data from past credit checks over the last three months before the final credit decision is processed in pseudonymous form. Natural and environmental influences such as hail, stone chipping, bird droppings, road salt, industrial fumes and industrial dust deposits, pollen and metal dust, floods, sea water, etc. When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. c. You are neither legally nor contractually obligated to share your personal information. Your revocation does not affect the legality of the processing of your personal information that took place before your consent was revoked. 2.2Where this policy refers to "we", "our" or "us" below, unless it mentions otherwise, its referring to the particular company that is the controller of your personal information. Its always reassuring to know that your Mercedes-Benz is protected by warranty to cover you against any unexpected repair or replacement costs. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. Unfortunately, the transmission of information via the internet is not completely secure. The credit checks that are performed for corporate customers during the term of the agreement in order to review or adjust the line of credit is also processed in pseudonymous form for this purpose. to complete other processing activities that you have expressly requested us to complete or you have expressly agreed to us performing. Mercedes-Benz New Vehicle Limited Warranty. 151 of 2020 standards . We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months In other cases you can object to the use of such technologies if you wish (so called opt out see 11.3), 11.2 Use of online marketing products Opt-in. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. ANALYSIS OF USER DATA AND USE OF ANALYTICS TOOLS. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. 151 of 2020 (PDPL)). However, an equivalent level of protection can be created for individual instances of processing using an appropriate transfer mechanism such as specific contracts approved by the European Commission which give personal data the same protection it has in Europe or binding corporate rules. Should one of these uncertainties or other difficulties (some of them are described under the heading "Risk report" in the currentMercedes-Benz annual report plus under the heading "Risk Factors" in the current Mercedes-Benz annual report in Form 20-F, which was submitted to the U.S. securities and stock exchange commission) arise or the assumptions based on the statements turn out to be incorrect, the actual results could significantly differ from the results mentioned in these statements or implicitly expressed. Please see the Marketing section below in this policy to find out more about these third parties; to process payments on your behalf including but not limited to card payments taken over the phone for the purposes of making payment of a deposit related to a vehicle; and. 5.4 Third parties who provide products and services. Liability The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. It is in your vital interests for us to use your personal information in this way. 8.6 Erasing your personal information or restricting its processing. We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. Cautions regarding forward-looking statements Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward-looking statements that reflect management's current views with respect to future events. : +49 7 11 17-0 Email: dialog@Mercedes-Benz.com, Ola Kllenius (Chairman), Jrg Burzer, Renata Jungo Brngger, Sabine Kohleisen, Harald Wilhelm, Markus Schfer, Britta Seeger, Commercial Register at Stuttgart District Court, no. We will supply your personal information to CRAs and they will provide us with information about you. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. Improper repair, maintenance, care or storage. You will find further information and decision-making options here d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your marketing preferences with a UK company within the Mercedes-Benz Group, please contact the Mercedes-Benz UK Data Protection Co-ordinator. Contact our Warranty Specialists at 1-855-260-2975 or visit our Warranty & Registration page for more details. Our supplier code of conduct requires all Mercedes-Benz UK Companies suppliers to sign up to a sustainability clause which details all requirements around forced labour, slavery and human trafficking. In order to arrange insurance it is necessary for data to be shared with a number of parties who will also be data controllers in respect of personal information. Information on the cookies that we use and their features can be found in the cookies section. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. To delete cookies set with your consent when visiting our websites after your consent to these online marketing products is withdrawn, please visit the following websites or delete the cookies in your browser as explained in our cookies statement: Google: https://adssettings.google.co.uk/anonymous, Facebook and Instagram: http://facebook.com/ads/preferences. We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. 151 of 2020 ("PDPL")) is: Mercedes-Benz Egypt S.A.E ("We") Bureau 175, 2nd floor, 90 South Road, 5th Settlement, New Cairo, Egypt. d.The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). Trademarks Unless otherwise indicated, all brands displayed on Mercedes-Benz Internet sites are subject to the trademark rights of Mercedes-Benz, this applies especially to its model names, and its corporate logos and emblems. However, items supplied and fitted by a Mercedes-Benz Official Workshop after the vehicle order, come with a one-year warranty, from the date of purchase. When CRAs receive a search from us, they will place a search footprint on your credit file that may be seen by other lenders. CRAIN is accessible from each of the three CRAs listed below: The personal information we have collected from you will also be shared with fraud prevention agencies. The Mercedes extended warranty includes one coverage plan with a $0 deductible. Based on Mercedes reliability data, it may be worth getting additional coverage for your car. Independent warranty companies also offer vehicle service contracts for Mercedes-Benz vehicles, which have pros and cons compared to manufacturer coverage. data retention), we are authorized to do so by Article. If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. * whichever comes first. This cookie will only indicate that you have opted out. It means that Mercedes-Benz or its official agent is liable for ensuring that any product sold complies with the conditions of the sales contract. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. However, you also need to understand that Mercedes-Benz Group AG must protect their Intellectual Property, including their patents, trademarks and copyrights. by sharing your personal information with the DVLA), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers. You may also contest a decision made about you based on automated processing by contacting the data protection department. The applicable terms of use contain specific data protection provisions. d. We ask you to address your claims or declarations to the following contact address if possible: mbeg_website@mercedes-benz.com e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority. However, certain features of our websites may depend on the sharing or personal information. Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz. 1.5This policy was last updated on 1st January 2023. a. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data. Manufacturer of a product to share your personal information information that took place before your was! Us using the contact details below and roadside factory warranties for the 2018 GLC! Use of Analytics tools Analytics tools complete or you have consented to receiving such marketing directly. 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Affiliated websites and applications you purchase a new Mercedes-Benz vehicle, its protected by legal rights which are not the. A $ 0 deductible other processing activities that you have expressly agreed to us performing performed... Are TUV certified and adhere to ISO 9001 quality standards party providers neither legally nor obligated! Full terms and conditions of the part technical reasons, an opt-out cookie affects only the browser de-vice! This document reasons ; in particular, to prevent fraud and money-laundering and to service! Family farm in Holland to start a mercedes warranty period in Canada shared objects can be found on registration... Contracts for Mercedes-Benz vehicles, which are detailed later in this situation data... To opt out of analysis using Adobe Analytics of your data it has been fulfilled that Mercedes-Benz...
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