He advised that Katie was 'too busy dealing with other issues.' 2 No promotions or spam Give more to this group than you take. From on-park discounts and exclusive owners benefits, there's no better time to purchase your own holiday home! We purchesd a brand new caravan from parkdean ocean edge in June 2021.Nothing but trouble still outstanding repairs 18 months later.We pay extra for the view but earlier last year have put lodges on new pitches blocking the view why we purchased.The management has the attitude we can do what we want.This year we are selling up had enough.Would not recommend buying from parkdean.Owners get very little, Hi Harry,I am sorry to hear about your experience with Parkdean Resorts.We kindly ask that you contact our Owners Department at ownership.feedback@parkdean-resorts.com and our team can look into this further. Make payments online Manage your outstanding invoices, view transactions and make payments through Owners Connected. Book early and make big savings on your 2023 holiday! We were given vouchers to use on the site but my daughter and her fiance were that disgusted with the bed they slept on the sofas, Desired outcome: The day before arrival I received an email stating "due to unforeseen circumstances" outdoor activities were cancelled and the restaurant had limited food choices. Book early and make big savings on your 2023 holiday! Manage your outstanding invoices, view transactions and make payments through Owners Connected. ParkdeanResorts Carmarthen Bay Holiday Park: Would not go back - Read 1,463 reviews, view 766 traveller photos, and find great deals for ParkdeanResorts Carmarthen Bay Holiday Park at Tripadvisor. 1 Be kind and courteous We're all in this together to create a welcoming environment. We have been to many Parkdean resorts in the past including this one and never previously had any issues. 5729719) 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle upon Tyne, NE12 8ET. A collection of brand new holiday homes perfect for first time buyers, The models come with some great additional features, Exclusively selected as our top of the range, A brand new offering to prospective owners, Take your pick from 66 holiday parks spanning England, Scotland and Wales. Hi Leon,We are terribly sorry to hear that you did not enjoy your recent stay at Trecco Bay, this is certainly not the experience we want for our guests.Now that you have returned home, we kindly ask that you share your feedback with our Customer Relations Team at customer.relations@parkean-resorts.com so the issues you have raised can be investigated accordingly.We do apologise for any upset caused. No. It's misleading to advertise self catering' if you cannot cook a meal with the equipment provided. Weeley, Nr Clacton on Sea, Essex, CO16 9DH, Thorness, Nr Cowes, Isle of Wight, PO31 8NJ, Newbiggin-by-the-Sea, Northumberland, NE64 6DP, Save your favourite holiday homes to your wishlist to show your family and friends. They said it was their final decision. I did manage to book a holiday via their phone number provided on Facebook Messenger. ^CJ. Went to the show bar 8th april 2022 and asked about bingo times, was rudely answered by a lady that I had to prove I was staying on the site. !REGENTS BAYI urge anyone thinking of buying a caravan on this site to think twice and walk away because you will regret it honestly. Take your pick from holiday homes on over 55 holiday parks with Parkdean Resorts. We hope you have an amazing Christmas and New Year. We offer pet-friendly accommodation at 66 of our holiday parks. I carefully researched Share your photos and videos with others to prove the truth of your words. See Parkdean Resorts (formerly Park Resorts)'s portfolio on LinkedIn at, Alternatives to Parkdean Resorts (formerly Park Resorts). We kindly ask that you share your concerns with our Digitial Communications Team along with the details relating to your account so the correct team can investigate this further. offcies have advised to not travel and insurance companies have said they won't cover anything if something happens during our travelling. These orishas bear the scent of ram. We take all feedback of this nature seriously and I can assure you that this is certainly not the experience we want for our customers.I can confirm that your review has been shared with the Owner Experience Team at Regent Bay who will contact you directly if this has not already been resolved. Explore our new range of caravans and lodges, Explore our fantastic range of holidays and accommodations, From couples to families, there's something for everyone, Discover the great outdoors with a touring or camping pitch at our UK holiday parks. Hi Jamie,Thank you for taking the time to submit your feedback.Although it is difficult to hear that your experience was not so great during your stay at St. Minver, we appreciate you bringing this to our attention so we can improve moving forward. Now that you have returned home, we kindly ask that you share your feedback with our Customer Relations Team at customer.relations@parkean-resorts.com so the issues you have raised can be investigated accordingly. We ask for the opportunity to put things right during your stay. You can tick below if you. Connect with Parkdean Resorts (formerly Park Resorts) via Facebook at. Special mention to Lynn on owners Desk and Chris on Maintenance, Becky and staff in complex and all in sales.Harley the manager has just processed my private sale through to completion and funds in bank in 10 days, yes 10 days, just awesome service.Many thanks to all and best wishes for the future, Merry Xmas, Hi Mick,Wow, 5 out of 5! There were no cooking utensils fit for purpose, the sharpest knife in the drawer struggled to cut grapes for my youngest. Parkdean Resorts UK Limited t/a Parkdean Resorts registered in England (Reg. Here at Parkdean Resorts, we value all of our customers and we sincerely apologise for any upset caused.^CJ. As you see the cancellation was made four months before my holiday was due, so I was expecting to get a full refund, minus the deposit and an administration fee.The customer adviser however, told me that I will receive 50% of that amount, which was weird, but still acceptable, although I don't know how can you act against your own cancellation policy. So it cost an absolute fortune eating out or take away with a family of 6, as we had no oven This can be done by calling 0300 123 1057 Monday to Friday, 8:30 am to 5 pm or send an email. 70-57 days - 60% This will surely increase the credibility of your complaint. We booked this as a budget, last minute week to the seaside for the children given the unpleasant year we've all had, and although we didn't spend an incredible amount of money to come here and were under no illusion about the limitations considering the cost, it was still over 300 which is a lot of money to us and we really don't feel our stay was worth anywhere near that amount in all honesty. Company Number: SC108909. We stayed at St Minver Cornwall, Entertainment was on a TV bingo was a total rip off!! Just so you know, we use cookies to analyse our traffic. Registered in Scotland. If it does open, this means that not only, I will lose at least 5 hours of the book I've paid, but also, they are forcing me to drive in the dark at night, during a red warning storm, with 2 young children. Desired outcome: ^CJ, One star is too much honestly!!! You can contact our helpful Customer Support Team who will aim to resolve any issues within 48 hours. Finally after ringing for over a week spoke to someone in customer services who stated they had not received the e-mail. 92% of the UK is within 2 hours' drive of our holiday parks, surrounded by stunning coast and countryside, Discover your adventurous side with our amazing activities suitable for all ages, Make incredible memories that will last a lifetime, Thousands of new and refurbished accommodation options across all of our holiday parks, Voted "Best Family Holiday" by the UK public. What is Parkdean Resorts (formerly Park Resorts)'s LinkedIn? By letting us know what you think, youll help us to improve our services and help other customers make the right decision. The biggest catalogue of Telegram public groups.More than 50,000 groups from all around the world. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. Book early and make big savings on your 2023 holiday! Yours faithfully. We are delighted to see that you have been an owner at Breydon Water over the past two years, this does mean so much to us here at Parkdean Resorts. "The pitch licence agreement allows owners to keep their holiday home on the park, in exchange for paying the pitch fee. I am writing to complain about our recent stay at Romney Sands Holiday Park. - Read 2,184 reviews, view 1,173 traveller photos, and find great deals for Parkdean Resorts Vauxhall Holiday Park at Tripadvisor. Touring pitches in many stunning regions throughout the UK, Our camping essentials checklist will help you make sure youve got everything you need, Explore our 10 holiday parks in East Anglia & Lincolnshire, Explore our 4 holiday parks in Isle of Wight, Explore our 3 holiday parks in Kent & Sussex, Explore our 4 holiday parks in Lake District, Explore our 5 holiday parks in Northumberland & County Durham, Explore our 3 holiday parks in Lancashire. We want you to enjoy your holiday and create amazing memories, however, if you have an issue or want to talk about your experience, please tell us straight away so we can put things right. This is not only unhygienic but dangerous. Should your missing item turn up, we will contact you to arrange a delivery. If you would prefer to contact us by phone or email, please use the contact details below. Holiday Sales Support & Administration Team Again, I appreciate the extra steps you're all having to take and the added procedures you're having to follow but it doesn't feel as though you were ready to open and operate the holiday park. We use dedicated people and clever technology to safeguard our platform. Mis-leading website information, cancelled services and facilities, poor quality of food, poor customer services, I would like compensated for all our inconvenience. They bomb the caravan to remove smell which didn't work. Currently staying at Highfield Grange Clacton on Sea In the kitchen there was only one working plug socket. "acceptedAnswer": { AVOID, Hi Marilyn,We are very sorry to hear about your recent experience with us.We can see that our Customer Relations Department has been in contact with you directly and we hope now that your issues have been resolved you will consider a return to one of our 66-holiday parks again in the future to restore your faith in Parkdean Resorts.^CJ. We had a bad experience with a horrible caravan here before so made sure that we booked a new for 2022 caravan. Re: My Holiday to Trecco Bay, Porthcawl, South Wales 12/07/21-19/07/21 Staff, food and entertainment and entertainment staff have been perfect. Our guests comments are very important to us, as they help us to continually make improvements so that our offerings are the best they can be. Read more Comments: 0 Rating: They want to open sandford holiday park for new years as weve met a couple of people who also goes to sandford and word has got around that they are not opening sandford holiday park for new year eve anymore Im not sure if its true or not but I would never go back to trecco bay for another New Years Eve holiday. We make sure your complaint get the attention it deserves! The day before arrival I received an email stating "due to unforeseen circumstances" outdoor activities were cancelled and the restaurant had limited food choices. Take your pick from holiday homes on over 55 holiday parks with Parkdean Resorts. We offer pet-friendly accommodation at 66 of our holiday parks. The caravan was filthy, covered in cobwebs, windows filthy, dog pee-stained carpets and smelled awful, looked out on a brick wall covered in weeds, and was very small and pokey. Upon arrival we were disgusted with the smelly old caravan, it smelt of wee. Unable to purchase t/roll as none provided. In a statement, Parkdeans said it will work with owners whose licence have expired to "reach the right outcome for the owner". Over a week spoke to someone in Customer services who stated they not... We had a bad experience with a horrible caravan here before so made sure that we booked a New 2022. Entertainment and entertainment Staff have been perfect staying at Highfield Grange Clacton on Sea in the drawer to. Deals for Parkdean Resorts ( formerly Park Resorts ) 's portfolio parkdean owners complaints LinkedIn at Alternatives! Holiday home you can contact our helpful Customer Support Team who will aim to resolve issues... Katie was 'too busy dealing with other issues. finally after ringing for over a week spoke to someone Customer. Tv bingo was a total rip off!!!!!!! Anything if something happens during our travelling and never previously had any issues within 48 hours around. 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